Blog

Finding the right new hire is always a challenge, especially in the F&I department at your dealership. Do you promote from within? Do you look outside the dealership? It’s a huge gamble either way....

As more dealerships move to preloaded appearance protections, the question on everyone’s mind is ‘do we go wet or dry?’ It’s a matter of profit and when looking to add as much profit as you can during these difficult times, the answer is sort of...

Most franchise dealerships live and die by their CSI scores. Independent surveys are sent via email or snail mail to rate the overall customer satisfaction of car buyers with the dealers they buy from. The impact of those scores has a ripple effect that can...