Your dealerships can Go Dry or Stay Wet—doesn’t matter to us. The coverages are exactly the same, and we only charge shipping & handling on chemistry if you choose Wet. You can Go Dry or Stay Wet on a dealership-by-dealership basis.
If you Stay Wet, it means you’re going to use chemicals to protect the paint and/or interior. If you Go Dry, it means you’re going to provide the exact same coverage to your customers in the event of a claim—but that nothing was applied to protect your vehicles’ paint or interior. The ExoGloss warranty costs the same whether you Stay Wet or Go Dry.
The answer depends on how long it’s been since the chemistry was applied. All chemistries wash or wear off eventually, long before the 7-year warranty is up. Also, modern techniques for repairs of stains/nicks work very well, whether any protective chemistry was applied or not. The short answer is “No”.
Name-brand chemistry companies typically charge about $35 more for their warranty/claims adjudication/technology. For example, one name brand charges their agents $72 as a walkaway agent cost, but only charges $35 for the same chemistry by itself. We are essentially arbitraging this difference, and passing the flexibility on to you.
This is a little like asking whether consumers are reluctant to pay for a vehicle service contract that doesn’t apply an engine additive. What matters to many people is knowing that if there’s a problem, it will be resolved.